I recently received two questions from agents regarding Agent/Broker of Record (AOR/BOR) issues. I thought I would combine them into one blog post. Question 1: It has always been best practice to have the AOR/BOR letters executed on the client’s letterhead. We send them blank letters,...
Over the past few years, employers have been leasing workers from employee leasing companies. I recently received this question from one of my agent friends: “One of my clients has a small law firm and is considering leasing employees from an employee leasing company. From a...
During a recent agency visit, the surety folks requested a blog addressing bond E&O exposures. I think they were feeling neglected because we rarely have any blogs just for them. So, here is my gift to my bonding friends. Bonds, whether surety or fidelity, are complex...
During a recent class, I was asked to explain the difference between indemnity and hold-harmless agreements. Although I am not an attorney, I will attempt to explain the difference in simple terms. These two terms often appear together in the world of contracts and legal risk...
In one of my recent blogs, I mentioned that at our E&O Plus Quality Management Seminar in September, someone asked, “Do disclaimers really work?” The answer from one of the Swiss Re attorneys was, “They don’t hurt.” As your reviewers, we also suggest that you confirm...
Sometimes I think all my blogs could deal with certificates of insurance. Here is a question I recently received. I have received it many times before. I have a relatively new insured who was a little frustrated that he must call us every time he needs...
I recently received this question from an agent friend: My insured's employee was injured at work on a piece of machinery and filed a workers' compensation claim, which was paid. He then hired an attorney and filed a suit against his employer and the company...
Ok, don't accuse me of plagiarizing "Smokey the Bear," but I have done a couple of weeks of E&O road shows in the last month, and it has brought back a lot of memories of how my teaching career began and who pushed me into...
There is no such thing! Or there should be NO such thing. If you were at the E&O Plus Quality Management Seminar in September 2025, you know this caused quite a stir! What I found out at the pre-dinner gathering was that the two agency staff members...
Rather than relying on generic coverage, agencies must recognize that each client brings unique risks and expectations to the table. No single policy can address every situation, so it's essential to move beyond standardized offerings and instead evaluate the specific exposures and objectives of each...