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With many E&O claims, it is difficult to point to just one thing that the agent could have done better. Typically, there are a host of issues involved. The goal for the agency is to have as many things as possible in their E&O defense...

Let me ask you a question. First, put yourself in the situation of being the client, not the agency person trying to sell the customer. Would you rather have your insurance with an agency that sells you a policy with minimal, if any, explanation of...

Every day, this type of scenario is more likely to occur. In 2019, the number of drones being registered was more than two million, with registration required whether the drone owner is a modeler or a non-modeler. Registration appears to be required for drones weighing between roughly a...

In the pursuit of soliciting new business opportunities, obviously a key element involves the sending of new business applications to your carriers and wholesalers. The applications will reflect specific coverages (including modifications to endorsements) that you feel will be needed based on the exposure analysis...

Does everyone in your agency know the exact legal standard that the agency and any individuals involved will be held to? Quite possibly, some of the new agency staff may not have been educated on this key issue. So, let’s use an example situation where the...