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E&O Plus Blog

Your first thought is probably no, we will not write any unsupported umbrellas. I recently spoke to an E&O Plus member with that same position. However, the agency staff member went on to state that while writing an unsupported umbrella was not their position, somehow,...

It is not uncommon to find agency staff that are absolutely petrified of E&O, and this can include agency owners. While being scared of E&O may result in staff doing the right thing, I won’t say that being scared of E&O is a good thing. Yes,...

It would certainly seem realistic that the way an agency brands itself is going to play a significant role in the agency’s future business success. In the words of entrepreneur William Arruda, “What makes you unique makes you successful.” There are many ideas around this...

Without question, training staff is an integral element in every agency. Many industry forecasters have noted that an agency’s focus on training and education will play an ever-increasing role in the agency’s future success. An important component of this training should include E&O education and awareness....