Sometimes I think all my blogs could deal with certificates of insurance. Here is a question I recently received. I have received it many times before. I have a relatively new insured who was a little frustrated that he must call us every time he needs...
I recently received this question from an agent friend: My insured's employee was injured at work on a piece of machinery and filed a workers' compensation claim, which was paid. He then hired an attorney and filed a suit against his employer and the company...
During a recent agency visit, the communications director expressed concerns about employees posting on social media and potential liability for blog content. These are legitimate concerns. The E&O Plus Operations Manual addresses social media and other communication issues, such as texting and voicemail, on pages...
Our clients are constantly faced with contract requirements that are difficult or impossible to comply with. An agent has a client who has a prospective job that requires them to maintain insurance up to the state's 10-year statute of repose. I have seen this type...
I recently had a question from an agent regarding how much debris removal coverage a client needs. Debris removal expenses are unknown until after a loss, so it’s impossible to know how much is enough. I always say, “I don’t know how much coverage you...
One of your clients, Bob Smith, contacted you and said he is considering acting as a general contractor to build his new home. He feels he could save money and asks for your opinion. How do you respond? First, this could require a legal opinion, and...
We are often forced to change insurers for our clients. This is usually because the insured has received a premium increase or because a company has not renewed a policy for claims history. It is also possible that the company no longer writes the type...
I recently taught a webinar about certificates of insurance and talked about common coverage requirements we encounter. It's posted in Passport if you want to view it. When we review contracts or leases, we often see insurance requirements we can't comply with, either because our carriers...
I have been involved in insurance education for almost 40 years. Back in the 80s, I used to offer insurance training courses and would have great attendance because agents wanted to learn the information the courses offered. This all changed in the early 90s with...
Securing workers' compensation coverage in all states where employers have workers and payroll is critical. Failure to do so can create uninsured claims and the potential for a large E&O loss. When discussing WC coverage, it is important to ask, "Where do you currently have work,...