I recently received two questions from agents regarding Agent/Broker of Record (AOR/BOR) issues. I thought I would combine them into one blog post. Question 1: It has always been best practice to have the AOR/BOR letters executed on the client’s letterhead. We send them blank letters,...
Over the past few years, employers have been leasing workers from employee leasing companies. I recently received this question from one of my agent friends: “One of my clients has a small law firm and is considering leasing employees from an employee leasing company. From a...
During a recent agency visit, the surety folks requested a blog addressing bond E&O exposures. I think they were feeling neglected because we rarely have any blogs just for them. So, here is my gift to my bonding friends. Bonds, whether surety or fidelity, are complex...
During a recent class, I was asked to explain the difference between indemnity and hold-harmless agreements. Although I am not an attorney, I will attempt to explain the difference in simple terms. These two terms often appear together in the world of contracts and legal risk...
Sometimes I think all my blogs could deal with certificates of insurance. Here is a question I recently received. I have received it many times before. I have a relatively new insured who was a little frustrated that he must call us every time he needs...
I recently received this question from an agent friend: My insured's employee was injured at work on a piece of machinery and filed a workers' compensation claim, which was paid. He then hired an attorney and filed a suit against his employer and the company...
During a recent agency visit, the communications director expressed concerns about employees posting on social media and potential liability for blog content. These are legitimate concerns. The E&O Plus Operations Manual addresses social media and other communication issues, such as texting and voicemail, on pages...
Our clients are constantly faced with contract requirements that are difficult or impossible to comply with. An agent has a client who has a prospective job that requires them to maintain insurance up to the state's 10-year statute of repose. I have seen this type...
I recently had a question from an agent regarding how much debris removal coverage a client needs. Debris removal expenses are unknown until after a loss, so it’s impossible to know how much is enough. I always say, “I don’t know how much coverage you...
One of your clients, Bob Smith, contacted you and said he is considering acting as a general contractor to build his new home. He feels he could save money and asks for your opinion. How do you respond? First, this could require a legal opinion, and...